Noticeboard

We are following advice from NHS England that all patients must be triaged first before they can be seen. We are aware this has caused an increase in our phone traffic, we ask patients to be patient with us during this very busy time, or use the E-consult or Patient Access Service if they have access to the internet. 
Please think before you shout or abuse our staff, we are trying our best and do not tolerate abuse of any kind.

COVID Vaccine - We are contacting patients for their vaccines in line with Government guidance. Please be patient with the staff if they are unable to book you in, we have been assured there will be enough vaccines to off to all patients. 

Bank Holiday Closures - please note we will be closed on Friday 2nd April and re-open Tuesday the 6th April at 08.00am. Patients can call the Practice number to be diverted to the Ihub service, or call 11 if you need urgent medical advice. If you need help in an emergency, please call 999. 

Accessible Information Standard

THE ACCESSIBLE INFORMATION STANDARD STARTED ON ON 1ST APRIL 2016.

The accessible Information Standard is a new law to make sure that people who have a disability, impairment or sensory loss are given information they can easily read or understand.

The Accessible Information Standard tells NHS and adult social care organisations they must make sure people get information in different formats such as:

  • easy read
  • braille
  • advocate
  • British sign language
  • large print
  • email

THESE ARE 5 REQUIREMENTS OF THE STANDARD THAT WE MUST DO:

  • Ask people if they have any information or communication needs and how to meet these.
  • record those needs clearly and in a set way
  • highlight or flag the persons file or notes so it is clear they have communication needs and how to meet these needs.
  • share information about people's information or communication needs with other providers of NHS and adult social care when they have consent or permission to do so
  • take steps to make sure people receive information which they can access, understand and receive communication support if they need it.

For further information please go to:

https://www.england.nhs.uk/ourwork/patients/accessibleinfo/

http://www.easyonthei.nhs.uk/news/are-you-ready-for-the-accessible-information-standard

https://www.england.nhs.uk/ourwork/patients/accessibleinfo/#

or contact the surgery.



 
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