Noticeboard

We are following advice from NHS England that all patients must be triaged first before they can be seen. We are aware this has caused an increase in our phone traffic and at times patients have trouble accessing us. We are aware of this issue and have purchased a new telephone system with increased lines, this will be coming in the next 4-6 weeks, we ask patients to be patient with us during this very busy time.
Please think before you shout or abuse our staff, we are trying our best and do not tolerate abuse of any kind.

FLU - We are fast approaching flu season! We will be vaccinating patients on an appointment only basis, we have not yet received our flu vaccines. Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are 50-64 and you are in one of the other groups which are eligible for the flu vaccination, for example, you have a health condition which puts you at risk from the flu, you will be invited earlier.

Accessible Information Standard

THE ACCESSIBLE INFORMATION STANDARD STARTED ON ON 1ST APRIL 2016.

The accessible Information Standard is a new law to make sure that people who have a disability, impairment or sensory loss are given information they can easily read or understand.

The Accessible Information Standard tells NHS and adult social care organisations they must make sure people get information in different formats such as:

  • easy read
  • braille
  • advocate
  • British sign language
  • large print
  • email

THESE ARE 5 REQUIREMENTS OF THE STANDARD THAT WE MUST DO:

  • Ask people if they have any information or communication needs and how to meet these.
  • record those needs clearly and in a set way
  • highlight or flag the persons file or notes so it is clear they have communication needs and how to meet these needs.
  • share information about people's information or communication needs with other providers of NHS and adult social care when they have consent or permission to do so
  • take steps to make sure people receive information which they can access, understand and receive communication support if they need it.

For further information please go to:

https://www.england.nhs.uk/ourwork/patients/accessibleinfo/

http://www.easyonthei.nhs.uk/news/are-you-ready-for-the-accessible-information-standard

https://www.england.nhs.uk/ourwork/patients/accessibleinfo/#

or contact the surgery.



 
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