Noticeboard

We are following advice from NHS England that all patients must be triaged first before they can be seen. We are aware this has caused an increase in our phone traffic and at times patients have trouble accessing us. We are aware of this issue and have purchased a new telephone system with increased lines, this will be coming in the next 4-6 weeks, we ask patients to be patient with us during this very busy time.
Please think before you shout or abuse our staff, we are trying our best and do not tolerate abuse of any kind.

FLU - We are fast approaching flu season! We will be vaccinating patients on an appointment only basis, we have not yet received our flu vaccines. Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are 50-64 and you are in one of the other groups which are eligible for the flu vaccination, for example, you have a health condition which puts you at risk from the flu, you will be invited earlier.

Practice Management

Mrs Jacqueline Mayo (f)

Senior Practice Manager


Jackie is available to help you with any non-medical aspects of your health and treatment and to advise on our complaints procedure. In her absence Laura Mayo or Jade Gunn will deal with any problems. Helpful suggestions are always welcome.

Mrs Laura Mayo (f)

Practice Manager

Laura is available to help with any issues if the Senior Practice Manager is unavailable.

Miss Jade Gunn (f)

Jade is the Reception Manager, she is available to help with any reception based issues a patient or healthcare professional may have.

Mrs Sandra Williams (f)

Sandra is the Deputy Reception Manager, she is available to help with any reception based issues a patient or healthcare professional may have if the Reception Manager is unavailable.

 

Reception

Our receptionists are here to help you. They may ask you for further details when you telephone or attend the surgery. This is so that we can assist you as quickly and effectively as possible.

 
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